Smishing & Vishing
Phishing by text message or phone call.
What it is
Smishing = scam SMS. Vishing = scam voice calls. Both try to steal info or money over your phone.
How it works
A text says 'Your package can't be delivered — confirm address: [link]'. The link leads to a fake page that asks for payment.
How people get tricked
Phone messages feel more personal and urgent than emails, so we react faster.
How to protect yourself
- ✓ Never click links in unexpected texts. Open the company's app directly.
- ✓ Hang up on anyone claiming to be government or IRS — those calls are scams.
- ✓ Use your phone's spam call filter.
Know this now
Real shipping companies never ask for payment by text link.