Social Engineering
Hacking the human, not the computer.
What it is
Tricking people into giving up information or access by exploiting trust, fear, curiosity, or politeness.
How it works
A caller pretends to be IT support and asks for your password. Or a 'delivery driver' asks you to hold a door open in a secure building.
How people get tricked
We're trained to be helpful. Attackers know this and use small social pressures that feel rude to refuse.
How to protect yourself
- ✓ Verify identity through a second channel — call the official number back.
- ✓ No real tech support will ever ask for your password.
- ✓ It's OK to say 'I'll call you back' and hang up.
- ✓ Be cautious of strangers asking 'just a small favor.'
Know this now
If someone is rushing you or making you uncomfortable, that's the moment to stop and verify.